HomeMy WebLinkAbout2022 National Community Survey PresentationResults for the
City of Rochester
August 1, 2022
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Role of Resident Surveys in Local Governance
4
Facets of Community Livability
The NCS™for Rochester, MN
●First time conducting The NCS
●Survey conducted from March 9, 2022 to April 27, 2022
●“Hybrid” mailing approach employed:
●Probability-based sample of 5,500 households (3,000 Group A, 2,500 Group B)
●828 total responses received
●16% overall response rate
●Non-probability, open-participation sample: 221 responses
●Results statistically weighted to reflect Rochester overall
●95% confidence interval with a +/-3% margin of error
The National Community Survey™in Rochester
National Benchmark Comparison Database
More than 500 comparison
communities across the nation.
Representing the opinions of
more than 50 million residents.
Overview of Survey Results
Facets of
Community
Livability:
Quality
Facets of
Community
Livability:
Importance
10
Balancing Quality and Importance
Comparisons to National Benchmarks
111
received similar
ratings
6
received
more positive
ratings 6
received more
negative
ratings
Survey Highlights
Residents enjoy a
positive quality of
life and strong
sense of safety in
Rochester.
Key Finding #1:
At least
8 in 10
residents gave excellent or good ratings to:
Overall Community Quality
About 80% also:
-Would recommend Rochester as a place to live
-Planned to remain in Rochester for next 5 years -Rochester as a place to live
-The overall quality of life in Rochester
-The City as a place to raise children
Public Trust
Feelings of Safety in Rochester
Safety Services in Rochester
78%
Animal
control
84%
Police
services
78%92%
Fire
prevention
and education
Crime
prevention
94%
Fire
services
Percent excellent or good
All similar to
national benchmarks
68%
Ambulance/
Emergency
medical
services
Rochester’s
economy and
employment
opportunities are
an asset to the
community.
Key Finding #2:
The Economy in Rochester
Although
sentiments about
community design
are generally
positive, housing
availability may
be a concern
for residents.
Key Finding #3:
Community Design Strengths in Rochester
Community Design Opportunities in Rochester
Rochester’s parks
and recreational
offerings are highly
valued by
residents.
Key Finding #4:
Parks and Recreation in Rochester
Additional
Special Topics
The City of Rochester is considering changes to the ways it serves residents,
to ensure easier access to City services and related information.
Please rate the quality of each of the following items.
46%
55%
58%
60%
Ease of accessing information about City
services via phone
Ease of finding information about City
services online
Ease of conducting business in-person at
City Hall during current hours of operation
Ease of attending virtual City Council (or
other) meetings
Percent excellent or good
Access to City Services and Information
To better serve residents,
the City of Rochester is
considering adjusting
hours of operation for
buildings like City Hall.
Please indicate your
preference, if any, for the
following adjustments to
these facility hours.
Hours of Operation for City Facilities
Top Sources of Information About the City
How much of a source, if at all, are each of the following for you for obtaining information
about the City government and its activities, events, and services?
City website (82%)Local news station
programming (73%)
In-person visits to
city facilities (56%)
Newspaper (53%)
City’s social media (52%)
Community
organizations (40%)
Percent major source or minor source
8 in 10 7 in 10 5 in 10 4 in 10
1.Residents enjoy a positive quality of life
and strong sense of safety in Rochester.
2.Rochester’s economy and employment
opportunities are an asset to the
community.
3.Although sentiments about community
design are generally positive, housing
availability may be a concern for
residents.
4.Rochester’s parks and recreational
offerings are highly valued by residents.
Conclusions
Continue Engagement Through The Policy Lifecycle
Identify opportunities for improvement. Engage along the way to cultivate buy-in. Demonstrate progress. Repeat.
Don't let the community input and dialogue conclude with the survey.
It’s Easy To Continue To Engage Your Panel
The Process To Deliver Great Outcomes
Questions?
Thank you!Jade Arocha, MS
Director of Survey Research
Polco/National Research Center
jade@polco.us
(303) 226-6987